At Robonexs, we strive to provide high-quality STEM education, robotics courses, and digital learning materials. However, if you are not satisfied with your purchase, we offer a structured refund policy:

1. Refund Eligibility

• Refund requests must be submitted within 7 days of purchase for digital courses or online programs.
• No refunds will be issued after accessing more than 20% of the course content or completing any live session.
• For physical products (STEM kits, robotics kits, etc.), refund requests must be made within 14 days of delivery and the product must be unused and in original packaging.

2. Non-Refundable Items

• Downloadable materials (PDFs, e-books, software).
• Courses or subscriptions after 7 days of purchase.
• Private or customized training sessions.

3. Refund Process

• To request a refund, email us at info@robonexs.com with your order details.
• Approved refunds will be processed within 5-10 business days via the original payment method.